HotPrompt

Terms of Service

These Terms govern your use of HotPrompt. Please read them — they include important things like how subscriptions auto-renew, how to cancel, and the limits of our liability.

Effective date: May 26, 2026

1. The agreement

These Terms of Service (“Terms”) are a binding agreement between you (“you” or “User”) and the operator of HotPrompt (“HotPrompt”, “we”, “us”), accessible at hotpromptai.com (the “Service”).

By creating an account, clicking “Sign up”, paying for a subscription or otherwise using the Service, you agree to these Terms, our Privacy Policy, Acceptable Use Policy, and Refund Policy. If you do not agree, do not use the Service.

If you are using HotPrompt on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and “you” refers to both you and that organisation.

2. What HotPrompt does

HotPrompt is a software-as-a-service tool that turns rough ideas into structured prompts for AI models (text, image, video, code, data, writing and others). The Service may include AI-generated text and AI-generated analysis of user-supplied images or video frames.

HotPrompt is a productivity tool, not a content moderator or fact checker. The output is generated by third-party large language models and may be inaccurate, incomplete or unsuitable for your purpose. You are responsible for reviewing every output before relying on or publishing it.

3. Accounts and eligibility

You must be at least sixteen (16) years old (or the minimum legal age in your jurisdiction, whichever is higher) to create an account. You agree to:

  • provide accurate and current registration information;
  • keep your password secret and not share your account with others;
  • be responsible for everything done on or through your account; and
  • tell us promptly at [email protected] if you suspect unauthorised use.

One person, one account. You may not register multiple accounts to farm free credits, evade a suspension, or circumvent any rate limit.

4. Free tier, credits and fair use

Every account is granted ten (10) free credits per calendar day. One prompt optimisation consumes ten (10) credits, so the free tier covers one optimisation per day. Vision-based tools (Video to Prompt and Image to Prompt) may cost more credits — the exact cost is displayed at the point of use.

Free credits do not roll over and have no monetary value. We may adjust the free allowance, credit cost or rate limits at any time on reasonable notice (which may be via a notice on the Service itself).

5. Paid subscriptions and billing

Paid subscriptions to HotPrompt are sold and processed by Creem.io (“Creem”), our third-party payment processor and our Merchant of Record. When you purchase a subscription:

  • Creem (not HotPrompt) is the seller of record. Your charge will appear on your statement under a Creem-related descriptor.
  • Creem collects and remits applicable sales tax, VAT and GST based on your billing address.
  • Your payment information is processed by Creem and its sub-processors. HotPrompt never sees or stores your full card number.
  • Your subscription will automatically renew at the end of each billing period at the then-current price unless you cancel before the renewal date.
  • Prices, plans and credit allowances are listed on our Pricing page. We may change them on at least thirty (30) days' notice; the new price applies on your next renewal.

By subscribing, you authorise Creem to charge your payment method on each billing cycle until you cancel. If a charge fails, your paid access may be suspended after a short grace period.

6. Cancellation and refunds

You can cancel your subscription at any time. Three ways:

  1. From the Account page in HotPrompt (one click — “Manage subscription”).
  2. From the Creem Customer Portal link in your most recent receipt.
  3. By emailing [email protected] from the email address on your account.

When you cancel, you keep paid access until the end of the current billing period. We do not pro-rate refunds for the unused portion of a period. Our refund eligibility, dispute path and chargeback policy are documented in the Refund Policy.

7. Acceptable use and AI moderation

You agree to use HotPrompt only in accordance with our Acceptable Use Policy. Prohibited uses include — without limitation — generating CSAM, non-consensual intimate imagery, deepfakes intended to deceive, targeted harassment, malware, fraud, content that infringes third party rights and any use that breaks the law in your jurisdiction or ours.

Because HotPrompt is an AI image / video / text generation product, we integrate the Creem Moderation API on inputs and outputs as required by Creem's merchant policy. Submissions that are flagged may be rejected, redacted or referred to law enforcement as required by applicable law. Repeated or serious violations result in account suspension or termination with no refund.

8. Your content and our output

You retain ownership of the ideas, text, images and videos you submit to HotPrompt (“Your Content”). You grant HotPrompt a worldwide, non-exclusive, royalty-free licence to host, process, analyse and transmit Your Content solely as necessary to:

  • provide and improve the Service;
  • send the input to third-party AI providers (such as our LLM and vision model partners) to generate output for you;
  • run safety and moderation checks (including via the Creem Moderation API); and
  • comply with law and respond to lawful requests.

We do not sell Your Content, and we do not use saved prompts to train foundation models. Optimisations are private to your account unless you explicitly share them.

Output generated by the Service is provided to you “as is”. Because large language models can produce similar output for many users from similar inputs, HotPrompt makes no warranty of exclusivity, originality or non-infringement on output, and you are responsible for ensuring that the output is suitable and lawful for your intended use.

9. Our intellectual property

The HotPrompt name, logo, website, software, prompt-engineering system, category designs and copy are owned by us or our licensors and are protected by intellectual property laws. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose during the term of these Terms. All rights not expressly granted are reserved.

10. Suspension and termination

We may suspend or terminate your account, with or without notice, if we reasonably believe you have:

  • broken these Terms or the Acceptable Use Policy;
  • charged back a payment without first contacting us in good faith;
  • failed to pay a renewal after a reasonable grace period;
  • attempted to circumvent rate limits, security measures or paid features; or
  • created a risk of liability for HotPrompt or its users.

On termination, your right to use the Service ends. Sections of these Terms that by their nature should survive (intellectual property, disclaimers, limitation of liability, indemnity, governing law and miscellaneous) will survive.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOTPROMPT AND ITS LICENSORS DISCLAIM ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, error-free, secure or free of harmful components, nor that AI-generated output will be accurate, complete, current or suitable for any particular purpose.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOTPROMPT, ITS AFFILIATES AND ITS LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION — ARISING FROM OR RELATED TO THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID HOTPROMPT (via Creem) IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED US DOLLARS (US$100).

13. Indemnity

You will defend, indemnify and hold harmless HotPrompt, its officers, employees and contractors from and against any third-party claims and related damages, costs and reasonable legal fees arising out of (a) Your Content, (b) your use of the Service in breach of these Terms or the Acceptable Use Policy, or (c) your violation of applicable law or third-party rights.

14. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify registered users by email or in-app notice at least fourteen (14) days before the change takes effect. Continued use of the Service after the effective date means you accept the updated Terms. The latest version is always available at this URL.

15. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States of America, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules. Arbitration will take place in Delaware or, at your option, by video conference. You and HotPrompt each waive any right to a jury trial and to participate in a class action. Notwithstanding the foregoing, either party may bring an individual action in small-claims court, and either party may seek injunctive relief in court for misuse of its intellectual property.

If you reside in the European Union, United Kingdom, Switzerland or another jurisdiction whose mandatory consumer-protection laws override the above, those laws apply to you to the extent required, and the rest of this section remains in force.

16. Miscellaneous

  • Entire agreement. These Terms (with the documents they reference) are the entire agreement between you and HotPrompt.
  • Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
  • No waiver. A failure to enforce a provision is not a waiver of our right to enforce it later.
  • Assignment. You may not assign these Terms without our written consent. We may assign them as part of a merger, acquisition or sale of assets.
  • Notices. Notices to HotPrompt should be sent to [email protected]. Notices to you may be sent to the email address on your account or posted in the Service.

17. Contact

Questions about these Terms? Write to [email protected] — we respond within three (3) business days. See also our Contact page.

Terms of Service — HotPrompt · HotPrompt